1. Introduction
AICAN Global ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect through our website, how we use it, and the choices you have.
2. Information We Collect
Information you provide to us
When you submit our contact form, we collect your name, email address, company name (optional) and the message you send us. This information is used solely to respond to your enquiry.
Information collected automatically
With your consent, we use Google Analytics 4 to collect anonymized usage statistics such as pages visited, time on site, device type and approximate location. This data cannot be used to identify you personally. No personal identifiers (name, email, phone number) are ever transmitted to Google Analytics.
3. How We Use Your Information
- To respond to your enquiries and provide requested information about our products and services
- To understand how visitors use our website and improve its content and performance
- To comply with legal obligations
4. Cookies
Our website uses two categories of cookies:
- Necessary cookies — always active, required for core site functionality
- Analytics cookies — only activated after you give consent, used by Google Analytics to measure site traffic
You can change your preferences at any time through the cookie banner shown on our website. If you decline analytics cookies, Google Analytics is not loaded on your device.
5. Third-Party Services
We use Google Analytics 4, provided by Google LLC, to analyze site traffic. Google processes this data as a data processor under our instructions. For more information, see Google's privacy policy at policies.google.com/privacy.
6. Data Retention
Contact form submissions are retained only as long as needed to handle your enquiry. Google Analytics data is retained for a maximum of 14 months from collection.
7. Your Rights
Depending on your location (e.g. GDPR in the EU/UK or CCPA in California), you may have the right to access, correct, or delete your personal data, and to withdraw your consent to analytics tracking at any time. To exercise any of these rights, contact us using the details below.
8. Contact Us
If you have questions about this Privacy Policy or your data, please contact us by email at marketing@aicanglobal.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with the date of the last update.